Design leader with 20 years shaping teams and products at the intersection of craft, clarity, and consequence.
At Zillow, I've led experience design across both sides of the housing journey — first on the for-sale side, now leading rentals — working toward a unified housing super app where finding, financing, and settling into a home feels like one connected experience instead of a dozen disconnected ones. The American housing system was designed around people who buy and sell homes. For 44 million renters, it wasn't. The work I lead is about closing that gap.
Currently focused on what the future of renting looks like: how AI reshapes the work renters and operators actually do, and what teams need to build to get there. Human-first, AI-fueled, and aimed at experiences that are not just intelligent, but deeply felt.
Recognition & Awards
International Design Excellence Awards (IDEA) Gold 2022 / VELYS™ Digital Surgery
2X Fast Company Innovation by Design Honors 2021 / VELYS™ Robotic-Assisted Solution
2X Red Dot Product Design Award 2021 / VELYS™ Digital Surgery
Webby Awards Nominee 2019 / Mercedes Benz Canada
Imagine Excellence Awards 2016 / St John Knit
Adweek's Hottest 100 2015 / Shop Bazaar
Speaking
Render 2024 Conference / Zillow Super App Vision
New York Department of Education 2022 / Plotting your Future Course
Fashion Digital 2018 / Great Customer Experience
Zillow
Senior Director Experience Design
2023 – present
Currently leading design across Zillow's rentals business, after previously leading the for-sale shopping experience. The work spans a multi-pillar surface — consumer shopping, transactions, partner integrations, and the tools the industry runs on — touching how renters find a home, how operators run theirs, and how the marketplace brings them together.
The through-line: Home is one of the most consequential decisions people make. The experience should match the weight of the moment.
Highlights +
Multi-Pillar Design Leadership
Long-Range Vision Partnership with Executive Leadership
AI-Fueled Product and Team Operating Models
Craft and Taste at Scale
Casper
Head of Digital Product Design
2020 – 2023
Joined as Casper expanded from a single mattress into a multi-category sleep brand with ambitions to reshape an entire category. Built and scaled the digital product design function across commerce, connected hardware, and brand experience — moving the team from project-by-project execution toward a more durable, systems-led practice.
Highlights +
Data-Driven Commerce Experience
Connected Applications & IoT Ecosystems
Design operations and process maturity
Brand & Product Vision Strategy
Johnson & Johnson
Experience Design Principle
2018 – 2020
Inside J&J's design studio, working across the seams of science, surgery, and software to design products and platforms that elevated the standard of care. The work spanned operating-room robotics, oncology patient experience, and digital platforms for vision care — high-stakes surfaces where craft and clinical rigor have to meet.
The continual focus was to elevate the standard of care through data driven design innovation, working to expand patient access & improve outcomes.
Projects +
VELYS™ Orthopedic Digital Surgery
Cart-T Cell Therapy Patient Experience
Vision Care Digital Platform
Wunderman Thompson Commerce
fka (Gorilla Group)
ACD / Design Lead
2012 – 2018
Inspiring growth for brands and retailers by helping them win in an era of connected commerce.
Drove all aspects of visual product design using consumer-led research and a systems-oriented approach to ensure delivery of highly evolved creative aesthetic at the quality level of highly recognized and target brands, while motivating and inspiring team members to achieve client objectives.
Clients +
Oscar de la Renta
Mercedes Benz Canada
Harper's Bazaar
Citizens of Humanity
Contigo
Specialized
St John Knit