Design leader with 20 years shaping teams and products at the intersection of craft, clarity, and consequence.

At Zillow, I’ve led experience design across both sides of the housing journey — first in for-sale shopping, now across Rentals — connecting consumer experiences, transactions, and the systems that help the industry operate.

Home is one of the most consequential parts of people’s lives. Yet the experience of finding one, securing it, and living in it remains fragmented. The housing system has long been built around buying and selling. Renters deserve the same ambition for a connected experience.

My work sits at the intersection of product vision, business strategy, and organizational leadership: bringing clarity to complex problems, developing teams that can think beyond the immediate roadmap, and making design an active participant in shaping what comes next.

Currently focused on the future of renting — how AI changes the work renters and operators actually do, and how we build teams capable of reimagining experiences rather than simply accelerating existing ones.

Human-first, AI-fueled, and aimed at experiences that are not just intelligent, but deeply felt.

Recognition & Awards

International Design Excellence Awards (IDEA) Gold 2022 / VELYS™ Digital Surgery
2X Fast Company Innovation by Design Honors 2021 / VELYS™ Robotic-Assisted Solution
2X Red Dot Product Design Award 2021 / VELYS™ Digital Surgery
Webby Awards Nominee 2019 / Mercedes Benz Canada
Imagine Excellence Awards 2016 / St John Knit
Adweek's Hottest 100 2015 / Shop Bazaar


Speaking

Render 2024 Conference / Zillow Super App Vision
New York Department of Education 2022 / Plotting your Future Course
Fashion Digital 2018 / Great Customer Experience

Zillow
Senior Director Experience Design
2023 – present

Currently leading design across Zillow's rentals business, after previously leading the for-sale shopping experience. The work spans a multi-pillar surface — consumer shopping, transactions, partner integrations, and the tools the industry runs on — touching how renters find a home, how operators run theirs, and how the marketplace brings them together.

The through-line: Home is one of the most consequential decisions people make. The experience should match the weight of the moment.

Highlights +
Leading a Connected Marketplace
Making the Future Tangible
Redefining How Design Creates Value
Stewarding the Next Generation of Leaders

Casper
Head of Digital Product Design
2020 – 2023


Joined as Casper expanded from a single mattress into a multi-category sleep brand with ambitions to reshape an entire category. Built and scaled the digital product design function across commerce, connected hardware, and brand experience — moving the team from project-by-project execution toward a more durable, systems-led practice.

Highlights +
Data-Driven Commerce Experience
Connected Applications & IoT Ecosystems
Design operations and process maturity
Brand & Product Vision Strategy

Johnson & Johnson
Experience Design Principle
2018 – 2020

Inside J&J's design studio, working across the seams of science, surgery, and software to design products and platforms that elevated the standard of care. The work spanned operating-room robotics, oncology patient experience, and digital platforms for vision care — high-stakes surfaces where craft and clinical rigor have to meet.

The continual focus was to elevate the standard of care through data driven design innovation, working to expand patient access & improve outcomes.

Projects +
VELYS™ Orthopedic Digital Surgery
Cart-T Cell Therapy Patient Experience
Vision Care Digital Platform

Wunderman Thompson Commerce
fka (Gorilla Group)
ACD / Design Lead
2012 – 2018

Inspiring growth for brands and retailers by helping them win in an era of connected commerce.

Drove all aspects of visual product design using consumer-led research and a systems-oriented approach to ensure delivery of highly evolved creative aesthetic at the quality level of highly recognized and target brands, while motivating and inspiring team members to achieve client objectives.

Clients +
Oscar de la Renta
Mercedes Benz Canada
Harper's Bazaar
Citizens of Humanity
Contigo
Specialized
St John Knit

The next chapter of design isn't about AI replacing creative work — it's about AI raising the floor on what’s possible, which makes taste, judgment, and conviction the only real differentiators left.

The real opportunity is using creativity to reimagine what we've always accepted as the way things work — the systems, products, and experiences that became invisible because they've been around so long.

The leaders who'll reshape this era aren't the ones who adopted AI fastest. They're the ones who knew what was worth making in the first place — and built the teams and craft to make it real.

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