The relentless pursuit remains through the imperfect journey towards digital transformation and a getting you home.
Recently.
10/25/24
My time at Zillow thus far has been an extraordinary journey of reimagining how we help people find their way home - not just as a transaction, but as a profound part of the human experience.
In a world where technology touches every aspect of our lives, few products have the privilege of remaining relevant throughout one's entire life journey. Home is one of those rare constants - a thread that weaves through every chapter of our story, from first apartments to family homes and beyond.
Leading design teams through this landscape isn't just about solving complex problems; it's about embracing the remarkable opportunity to transform one of life's most meaningful and consequential experiences. As we build towards our 'golden era’ of design,' as our CDO Jenny Arden often mentions, we're not just redefining workflows - we're crafting moments of joy, relief, and possibility in people's lives. We're fundamentally rethinking how technology can make the dream of home more achievable for millions, transforming intricate, tiresome real estate processes into intuitive, meaningful experiences within our super app aspiration.
Staying grounded in my leadership philosophy which centers on nurturing innovation while guiding teams through transformative change, always remembering the profound trust people place in us during their housing journeys. By fostering a culture of continuous learning and unwavering quality, we're building an environment where designers feel empowered to push boundaries and reimagine what's possible. This delicate balance of ambitious innovation and human-centered execution isn't just about building products - it's about opening doors to new possibilities in people's lives, getting home.
This past year I’ve been constantly inspired by my peers who fearlessly push me to tackle this complexity with creativity and determination to be better every day.
The future holds endless possibilities for how we can transform this paradigm and be a true leader not only in the real estate, but in design at large and I can't wait to see what we'll achieve in the year to come.
Stay tuned.